Privacy Policy

Eden Fitness Studio Branded App

Effective Date: October 19, 2024

At Eden Fitness Studio, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the Eden Fitness Studio Branded App (“App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use the App, we may collect the following types of information:

a. Personal Information

  • Account Information: Your name, email address, phone number, date of birth, and other details required to set up and manage your account.

  • Membership Information: Subscription type, payment history, and services purchased or booked through Eden Fitness Studio.

b. Payment Information

If you make purchases through the App, billing details such as payment method and credit card information are processed securely by a third-party provider. Eden Fitness Studio does not store your payment data.

c. Activity and Usage Data

  • Reservation Data: Class or service bookings, including times and frequency.

  • Service Usage: Features you interact with and time spent using the App.

  • Location Data: Collected with your permission to help tailor services.

  • Device Information: Device type, operating system, and unique identifiers.

2. How We Use Your Information

We use the data we collect to:

a. Provide Services

  • Manage accounts and memberships

  • Facilitate reservations and class bookings

  • Send reminders and notifications

b. Improve Our Services

  • Analyze usage patterns to optimize App features

  • Collect feedback and improve offerings

c. Communicate with You

  • Send service updates, newsletters, and promotional offers

  • Notify you about events, specials, or new programs

d. Fulfill Legal Obligations

  • Comply with laws, protect our rights, and prevent fraud or misuse

3. How We Share Your Information

We do not sell your personal information. We may share it only under the following circumstances:

a. With Service Providers

Trusted third-party partners may assist in operating the App, processing payments, or supporting marketing efforts. These providers are required to safeguard your data and only use it for the services they provide to us.

b. To Meet Legal Requirements

We may disclose data when required by law, court order, or other legal processes.

c. In a Business Transition

If Eden Fitness Studio undergoes a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such changes.

4. How We Protect Your Information

We take the following steps to protect your data:

  • Encryption: We use secure encryption to protect data during transmission and storage.

  • Access Controls: Only authorized personnel can access your data.

  • Security Audits: We regularly review and update our data protection practices.

Please note that no method of online transmission or storage is 100% secure. While we take precautions, we cannot guarantee absolute security.

5. Your Data Rights

a. Access and Correction

You can view and update your personal information through the App. For assistance, please contact us directly.

b. Data Deletion

You may request deletion of your data by contacting us at the email below. Some data may need to be retained to comply with legal or administrative requirements.

c. Opting Out

To opt out of marketing emails, use the unsubscribe link provided or contact us. You may also disable push notifications in your device settings.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. We may also keep data to comply with legal obligations or resolve disputes.

7. Third-Party Links

The App may include links to external websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

8. Children’s Privacy

The App is not intended for users under 18. We do not knowingly collect information from minors. If we become aware that a child has submitted personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date. Please review this policy regularly to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Eden Fitness Studio
1677 Bush Street #10
San Francisco, CA 94109
Email: info@edensf.com
Phone: (415) 317-6827